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Senior Teleservices Executive - Contact Centre (Shift Duty) (Recruitment Day, 24 Oct 2018)

Job Title: Senior Teleservices Executive - Contact Centre (Shift Duty) (Recruitment Day, 24 Oct 2018)
Location: Hong Kong
Industry:
HR
Reference: BC2197B9C707A385
Job Published: November 10, 2018 12:52

Job Description



Join Bank of China (Hong Kong)

Be a dynamic member of our team

  • We commit to excellence and professionalism

  • We value people

We offer challenging and rewarding careers that will further your personal development.

For other vacancies, please visit our website at http://www.bochk.com

Job No.: 493659
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Bank Operations


Recruitment Day

October 24, 2018 (Wednesday)
Time: 2pm - 7pm
Recruitment Day Venue : 29/F, Bank of China Centre, Olympian City, 11 Hoi Fai Road


Responsibilities:

  • Handle customers enquiries and requests related to banking and credit card products or services from different channels
  • Provide quality services to customers through inbound and outbound calls
  • Address customer feedback / complaints professionally

Requirements:

  • At least 5 subjects at Grade E / Level 2 or above in the HKCEE / HKDSE
  • Relevant working experience in banking / servicing industry is preferable
  • Independent,self-motivated, customer-oriented and able to work under pressure
  • Possess hands-on PC skills in using MS Office applications and Chinese inputs
  • Excellent interpersonal and communications skills with good command of English and Chinese in both spoken and written; Putonghua is preferable
  • Pass in IIQE and HKSI Examinations is an added advantage
  • May required on-shift duty as needed

(Candidate with Less experience will be considered as Teleservices Executive)

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.com

To apply: https://careers.pageuppeople.com/798/cw/en/job/493659?lApplicationSubSourceID-11232

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.