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Senior Recruitment Manager HK - Alexander Mann Solutions

Job Title: Senior Recruitment Manager HK - Alexander Mann Solutions
Location: Hong Kong
Reference: D532FF4D76045930
Job Published: August 16, 2019 13:38

Job Description

Job Description

Job Description Summary

The role of the Senior Recruitment Manager, is to take ownership for the recruitment delivery and relationship management of a specific client or business function ensuring all quality thresholds and KPIs are met, client satisfaction targets are achieved and value is generated for AMS.

The role holder is responsible for their teams achievement of recruitment delivery targets and KPIs, (both quantitative and qualitative) whilst successfully achieving the agreed budget.

Main Duties and Responsibilities:

  • Liaise with senior contacts within the client to develop and maintain business plans, recruitment plans and organisational structures
  • Manage senior stakeholders in fast-moving, complex and difficult client environments enhancing AMS reputation within the business
  • Support the Managers in the resolution of complex and contentious situations / issues with clients
  • Determine resources required to achieve delivery targets, define these in collaboration with Managers and manage the allocation of these
  • Lead both on-site and offsite teams, driving the team to ensure that productivity, account profitability and customer satisfaction are priorities at all times
  • Solid understanding of the contract and managing the scope, governance and compliance of the contract through team activity
  • Deliver continuous improvement projects and client specific projects
  • Develop targets, budgets and SLAs (e.g. around: effectiveness, timeliness, candidate quality, delivery of recruitment services & customer satisfaction) with support of Head of Client Services /Operations
  • Lead teams (Managers or direct reports) in the delivery against targets, budgets and SLAs
  • Hold sound knowledge of recruitment model options and design in order to promote the benefits of an RPO solution to the client
  • Keep abreast of market intelligence and industry trends (e.g. new technology, recruitment metrics, legislative changes) and use this insight to develop resourcing plans
  • Position Requirements

    We would like to hear from you if you have:

  • Deep knowledge of more than one market sector
  • Recognised as a trusted advisor by senior stakeholders and HR / Resourcing leads
  • Ability to liaise with and influence all levels of management to agree a change of direction or new process
  • Experience of managing, coaching and developing people managers
  • Experience of developing and delivering recruitment strategies and processes to improve outcomes (e.g. decreased time to hire, increased quality of hire)
  • Experience working to and achieving demanding targets, ratios and SLAs and working to tight deadlines in a fast moving environment
  • Experienced at producing business orientated management information and interpreting this to draw conclusions and make recommendations
  • Subject matter expertise, knowledge of local recruitment practices along with the ability to use market intelligence and analyse market trends to provide insights to clients
  • Experience in the use of recruitment technology and recruitment databases
  • Thorough understanding of legislation affecting area of work (e.g. age discrimination, employment risks for contractors) and ability to guide and advise clients on legislation
  • Track record of managing complex, high-profile recruitment projects and multiple campaigns
  • Desirable

  • Experience of working in an on-site / in-house environment
  • Experience in the use of recruitment technology and recruitment databases
  • Strong Excel skills
  • Additional Asian Language skills
  • Inspired by the opportunity of joining a truly global business which is unique, credible and growing andpossess the skills and experience required, please click the Apply button.

    Please note start date for this role is November.