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Senior Recruiter / HR Generalist

Job Title: Senior Recruiter / HR Generalist
Location: Kuala Lumpur, KUL
Reference: ED5EA1AD0849AE21
Job Published: April 23, 2022 06:18

Job Description


About the Company

Comfort Works' mission is to rejuvenate tired sofas all across the globe. Through our platform, we give homeowners the ability to transform and customize their living space, all with a click of a button. We design, create, source, prototype, market, package and fulfill everything in-house. We've rejuvenated more than 80,000 living rooms to date and we are in an early growth stage.

Our People

We hire the best team members, reward them with above market pay & benefits, train and design an environment for continuous learning; and enrich their employee journey at Comfort Works.

The Role & Responsibilities:

Recruitment & Onboarding
  • Sourcing, screening and engaging passive and active candidates
  • Partner with senior leaders across the organization to understand their hiring objectives and develop team recruiting strategies to hit quarterly hiring goals
  • Help initiate creative and scalable changes to our existing recruitment strategy. For example, using data to drive conversations with hiring teams to find the most efficient and customer-centric means to attract top talent
  • Track and analyze metrics; and report on hiring progress to business leadership on a weekly basis
  • Concentrate on creating strategic plans for sourcing candidates with diverse backgrounds for each of your roles
  • Work closely with cross-functional teams like Developers, Design, Customer Service, Product, Marketing, Legal and C-suites to deliver a high-quality and holistic candidate experience
  • Championing the candidate-to-employee journey
  • Performing reference checks
  • Use a combination social networking resources and creative sourcing techniques to procure candidates
  • Collaborating with the People team and hiring managers throughout the recruitment lifecycle to ensure business needs and goals are fulfilled
  • Experience with end to end onboarding process

HR Generalist
  • Responsible for managing the full spectrum of employee lifecycle activities
  • Review, develop and establish enhanced HR processes to drive the business towards achieving its goals
  • Experience with workforce planning and performance management systems
  • Develop, review and establish Learning and Development programs, succession planning, compensation & rewards according to the needs of the organization
  • Review and maintain HR systems and processes to achieve heightened accuracy and efficiency

Experience/skills requirements
  • 5+ years full-cycle recruitment experience and / or HR generalist experience in a fast-paced, high-growth environment. Good grasp of technical requirements in startups and e-commerce companies preferred
  • A genuine passion delivering exceptional candidate experience
  • Excellent verbal and written communication skills, with an appropriate balance of professionalism and friendliness
  • An active and data-driven approach to problem-solving; you enjoy making sense of the trends and using the insights to better your process to make it more efficient
  • A growth mindset and truly flexible. You can shift tasks and priorities when circumstances change (At a fast-growing startup, they often do)

  • Accountability and ownership - this aspect can not be stressed enough. This role falls within the People & Culture team but role ownership and pride are aspects we genuinely want
  • Resourcefulness: If something doesnt work or you do not understand something, you voice it out or you seek alternative methods to make it work
  • Work ethic: Having a set of moral principles and values which translate into your work
  • Kaizen: Truly encompassing the magic of working with other teams. Taking a genuine interest in wanting to improve operations and processes (in and out of the People & Culture team)
  • Regular introspection on yourself: Understanding that having the right skills and right attitude matter as much as passion. We hire people who exhibit gumption, who own their role and are focused on improving themselves.

Benefits & perks
  • A Manager who will invest in your career path and all aspects of training
  • A Company who will give you a safe, honest and transparent space to voice out your ideas
  • A multinational and diverse team with team members from all around the world, we are 60% international teams
  • An environment where you can move fast, work hard, see results, and feel your impact
  • An opportunity to get a 360 experience on how a successful startup operates
  • Above market pay salary package, medical insurance and trainings all year round
  • A Company who focuses in your personal growth as much as your professional growth

To apply, email Rani (People & Culture Manager) at with the following details:
  • Email subject: Senior Recruiter / HR Generalist, [Your name]
  • Attach your CV
  • Cover letter in body of your email
  • Desired pay / package
  • Notice period (if any)
  • Current location
  • Visa assistance for role relocation (Y/N)

We understand the amount of time and energy it takes to write a cover letter and to customize your CV to our job advert. We treat each candidate as how we want to be treated. Regardless of the outcome, you will be contacted by Comfort Works HR.

    About Comfort Works:

    Comfort Works aims to breathe new life into all of the worlds living space; we do it by creating beautiful, handmade slipcovers that rejuvenate old and tired sofas. Tens of thousands of customers around the globe use our slipcovers to amplify their delight towards their homes. Its our mission not to just refresh their living space, but to make them fall back in love with it. If this mission speaks to you, join our team today.