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Senior Program Manager - Technical Learning and Development ( SG)

Job Title: Senior Program Manager - Technical Learning and Development ( SG)
Location: Singapore
Industry:
HR
Reference: 66D67E21D21A05BF
Job Published: August 16, 2019 13:34

Job Description



  • Develop frameworks and solutions that can quickly scale across the global teams.
  • Drive customer obsession based immersion programs targeting tech teams for new and existing Grabbers.
  • Lead projects that provide clear timelines throughout, communicating with partners/stakeholders, and selecting appropriate measures for implementation.
  • Support program strategy for technical training and development.
  • Structure and run onboarding programs for varying bands of technical roles encompassing backend, web, mobile development plus product, design, and analytics. The main measure of these programs' success is to measure uptick in engineering and online teams' productivity. Identify gaps and pain-points in learning and knowledge by working with subject matter experts. Gather and analyze data to critically evaluate and improve the user experience, assess global impact, and recommend solutions.
  • Drive the development of instructional courses and materials (tutorials, interactive digital media, user guides, trainer guides, tests, etc.) for internal teams in different geographies.
  • Manage LMS tool integrations and implementations.
  • 3+ years of relevant work experience managing programs focused on software projects including experience ideally in the training and learning development domain.
  • Strong analytical and program management skills.
  • Strong written and verbal communication skills as well as presentation skills.
  • Experience working directly with engineering, product, and UX teams.
  • Diligent attention to detail maintaining a high-quality bar.
  • A self-starter willing to dive deep, experiment rapidly and get things done even in highly ambiguous environments.
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