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Senior Manager - Human Resources

Job Title: Senior Manager - Human Resources
Location: Singapore
Reference: 7E6FCEE678FA6867
Job Published: April 23, 2022 03:31

Job Description

Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job youll love today! Position Purpose: The Senior Manager - Human Resources will lead the structure and development of the Talent Acquisition strategy to deliver top talent for hiring needs. The position will also be responsible for the oversight & management of the Human Resources function for the Singapore location. Principal Accountabilities: To oversee and direct the full life cycle of the recruiting process. This includes developing recruiting strategies to ensure job openings are filled in a timely and cost-effective manner. Spearheads campaigns and sourcing initiatives for effective candidate pooling. Assess current and future policy requirements to support strategic aims in conjunction with the Organizations senior management. Provides management support to the Human Resource function in the area of people metrics, reporting, and advanced and predictive analytics. Communicates findings to senior management via formal presentations and standard management reporting artifacts on a periodic/quarterly/annual basis. Prepare one-off and recurring reports using employee data in Workday and other data repositories. Identify and propose additional opportunities for HR/decisionsupport analytics. Provide strategic directions on the development of appropriate HR policies across the Organization. Provide strategic oversight and direction to the Companys compensation and benefits policy and practices. Maintains knowledge of HR policies, programs, laws, and issues. Understands the differences between domestic and international policies and programs and coordinates the integration of all such programs. Qualifications: Masters degree or equivalent in Human Resource Management 8-10 progressively responsible Human Resources Management roles preferably in a call center environment HR expertise Decision-making ability Dynamic and dependable Ability to work under high pressure Significant development and delivery experience Quick thinker and an effective manager Excellent interpersonal and communication skills If youve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.