Job Description
Ready to take the next step in your career with us?
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Strategy
The role holder will be responsible for managing all aspects of the project, through its lifecycle, to agreed budget and quality:
Manages the project / change using the Groups ePMO methodology in alignment with nWOWS and successfully delivers the scope with a disciplined approach to change control and zero tolerance for scope creep.
Responsible for managing the delivery of and providing direction within a project, working closely with the relevant Business leads and wider HR COO Transformation team stakeholders on a daily basis
Ensures scope, approach, solution design, timelines, costs, benefits and all other key aspects of the project are documented.
Responsible for ensuring Group Standards are met.
Ensures the Business Accountable Executive (AE) and the Investment/Steering Committee/)/Refinement Forum(RF) is made aware of any material risks, issues, cost, benefit, and scope changes.
Create financial baselines and track cost actuals in a detailed budget document for submission to HR PMO and Finance monthly.
Manage project expenditure against budget as agreed in the project business case and project definition document or approval request.
Work with the AE and PMO to establish a Programme/Project Steering Committee (PSC)/RF with detailed Terms of Reference, action logs and minuted outcomes etc.
Business
Manage conflicts in stakeholder expectations, employee experience and HR good practice in process solution design across multiple workstreams.
Understand risks, business imperatives and business context when facilitating decision making impacted by the process re-design, create solution options and make recommendations.
Present clear options and recommendations, facilitate decision making and enable clear understanding in key stakeholders of risks, outcomes and trade-offs.
Processes
Facilitate agile ceremonies in collaboration with technology delivery scrum masters.
Support continuous improvement and operational efficiency of processes to optimise operating model and employee experience.
Work with the business architect and other planners to assess current capabilities and identify high-level customer requirements with the help of Product Owner.
Identify and define user stories and use cases.
Set up and maintain the Requirements Traceability Matrix.
Work with the Design team, Architects, and other Programme team members to define metrics and performance goals for the application.
Participate in quality management reviews, process designs, prototypes and other requirement workbooks to ensure they fulfil stakeholders requirements.
People and Talent
As an influential servant leader, provide leadership, role modelling and coaching to squad members to ensure their understanding of agile practices, mindsets are highly engaged and performing to their potential to ensure the delivery of maximum business value through sprints.
Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
Promote innovative thinking and self-development, is willing to try new things in the interests of improvement.
Ensure the project team is adequately resourced and staffed by an appropriate number of competent staff to support HR strategy.
Ensure each project role / resource has clear responsibilities, reporting lines, delegated authorities and objectives.
Risk Management
Be confident and skilled in the identification and removal of impediments and blockers.
When required, appropriately escalate impediments and blockers to the PMO, Accountable Executive, Refinement Forums/ Quarterly Performance reviewing and ensuring ownership by committee members for the mitigating actions.
Prepare materials for governance meetings as required including Board quality presentations.
Ensure key person risks (BaU and project) are mitigated.
Support product owners in grooming and prioritising the product backlog.
Manage project governance through delivery of work and sprint plans, agile ceremonies and Refinement Forum Management tools & information.
Ensure all Project documents are audit ready at all times.
Maintain Project Document Repository in SharePoint.
Understand the project lifecycle and ensure all stages of the lifecycle are managed accordingly.
Assist the PMO with Post Implementation Reviews (PIRs) and Benefits Realisation Ownership handovers at Project closure Compile lessons learned to contribute to process improvement.
Regulatory & Business Conduct
Display exemplary conduct and live by the Groups Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Key Stakeholders
HR Programme Manager, Product Owners, Design Lead & Vendor teams
HR for HR, Country Heads of HR, HRBPs, CoE Leads, HR COO team
Internal communications team, Corporate Communications team, Subject Matter Expert employees.
Key Functional Partners: ITO, Finance, Compliance, Legal and Risk
Other Responsibilities
Embed Here for Good and Groups brand and value in HR COO Transformation team
Collectively responsible for delivering efficiency and goals and targets associated with the Programme
Our Ideal Candidate
8+ years of experience with Agile
Role Specific Technical Competencies
Project Management and/ or Agile experience/ certification
Use of planning tools e.g. Clarity PPM, Jira, Confluence, Trello
If you're ready to take on your next challenge, apply now.
Recommended Skills
