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Senior HR Executive (Data Management)

Job Title: Senior HR Executive (Data Management)
Location: Singapore
Reference: 0A05925561EB56E7
Job Published: January 06, 2022 04:08

Job Description

Roles & Responsibilities

About Us

DFI Retail Group (Group) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing. DFI Retail Group is a member of the Jardine Matheson Group.

The Role

To support HR Shared Services Center by accurately manage and maintain complex team member information transactional requests while adhering to HR Shared Service Center processing standards and service level commitments and provide recommendations for process improvement. To provide HR analytical expertise and identify any issues related to operational matters for HR Shared Services Center, determine root cause and proactively promote and lead efforts to guarantee continuous process improvement.

  • Ensure timely, data accuracy and integrity in team member records in HR database throughout Employee Life Cycle events
  • Data entry may include but is not limited to, team member status changes, transfer, terminations, new hires, reorganizations, and use of correction mode as needed.
  • Ensure data submitted for processing is in alignment with company policies and practices prior to processing
  • Perform regular audits and reconciliation to ensure consistency and relevance of the HR data maintained
  • Manage HR stakeholders on Data Management initiatives
  • Ensure service level and turnaround time are conformed to at all times
  • Act as a key operations escalation point for the HR Shared Service internal functions for all matters related to the team
  • Leading reporting and analytics for HR Service Delivery to drive exceptional team member experience with operational excellence
  • Take ownership of analyzing the data thoroughly and provides detailed reports to the Management for putting the necessary checks in place
  • Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution to Case Management System
  • Maintain and support continued process improvements, focus on sustainability, quality initiatives and strategic objectives
  • Work with internal functions to identify required changes and communicate needed changes to management team.
  • Involve and participate in HR projects and key business initiatives as required
  • About You

  • Bachelors degree in HR or equivalent
  • Minimum 3-5 years relevant experience in HR
  • Relevant experience in an HR Shared Services environment is a must
  • Good team player, energetic, service-oriented and able to work in a dynamic and fast paced environment
  • Ability to multi task, work well under pressure and deliver within tight timelines
  • Excellent analytical skills with proven experience in business analysis and interpretation, clearly communicating findings and recommendations to meet the requirements
  • Demonstrates excellent communication and good presentation skills
  • Detail-oriented and ability to creatively seek viable solutions to complex situations
  • Ability to partner and collaborate with the relevant HR functions to achieve business goals
  • Proficient in MS Office especially Excel
  • Benefits

  • Team Member Discount
  • Subsidized Medical and Dental Benefits
  • Training Opportunities
  • Career Advancement
  • Working Location: Tampines

    Tell employers what skills you have
    Process Improvement
    Work Well Under Pressure
    Continuous Process Improvement
    Business Analysis
    Data Management
    Joint Ventures
    Team Leading
    Data Entry
    MS Office
    Presentation Skills
    Team Player
    Case Management
    Service Delivery