Roles & Responsibilities
We are a government-funded HR professional body set-up to professionalise and strengthen the HR practice in Singapore. Through the IHRP Certification and other national programmes, IHRP aims to enhance the competencies of HR professionals, as well as create developmental and professional pathways to be key enablers in their organisations.
At IHRP, you are empowered to take your career in your own hands. Our people enjoy workplace flexibility in a diverse and inclusive organisation with tremendous opportunities for learning and development.
The Human Resource & Administration (HRA) team,that you will be part of, is responsible for supporting approximately 30 employees in the delivery of day-to-day HR and administrative functions ensuring they are run efficiently and effectively in support of the organisational goals and employee needs.
The Senior Executive will support the Senior Manager, HR & Administration, in the following areas:
a) Human Resource Deliver consistent and reliable support for core HR services including but not limited to recruitment, onboarding & offboarding, personal data changes, leave and benefits administration, insurance procurement, and renewal, etc. Manage monthly payroll cycle with payroll vendor to ensure on-time payments to employees. Support HR-related transactions and inquiries from employees to ensure requests are delivered effectively whilst meeting all regulatory and compliance requirements. Handle face-to-face employee queries, advising on the company policy and best practice, escalating to the Senior Manager when required. Ownership and oversight of up-to-date COPs, process flows, guidelines, and internal documentation, ensuring quality assurance and internal customer expectations are met. Manage projects from an HR perspective to ensure timely launches of new services and programmes Work with third-party vendors to support total rewards, benefits, and other administrative processes, providing feedback and suggestions for improvement as needed. Ensure reporting is compliant with required statutory and regulatory reporting, such as MOM and other government bodies. Oversee compliance with internal controls, identifying and mitigating potential gaps and risks to include audits, managing reference, and background checks and licensing.
b) Administration Support day-to-day operations to ensure that all aspects of operations are efficient, effective, and delivered within standards and budget. Secretariat support to IHRPs Board Meetings to ensure the smooth operation of Board Meetings and all Board-related matters Manage the Admin calendar of IHRP key meetings, events, including annual scheduling of Board and Committees meetings and key meetings. Manage CEOs calendar and scheduling of key stakeholders meetings such as Monthly Meeting with Chairman and Deputy Chairman and Monthly DS Check-In Meetings Manage the day-to-day housekeeping and office administration, including supervising contract cleaning services, upkeep of pantry, upkeep of office stationeries, visitor management, safe management measures, etc.
c) Others Drive best practices and functions as an escalation point to mitigate and resolve issues, identifying the root causes and ensuring timely resolution. Proactively strives to identify opportunities and evaluate processes to streamline, consolidate, eliminate, or enhance processes to drive efficiencies, making recommendations to ensure continuous improvement. Support the Departments procurement of 3rd parties services Support the Senior Manager as the Safe Management Officer Ad-hoc assignments
Education/ Certification: Diploma, preferably in HR or business-related areas or equivalent Minimum of 2 years of work experience in HR and administration, familiarity with HR functions and processes across at least one functional area of HR which may include operations or C&B. IHRP Certification at CA or CP level.
Other Requirements: Collaboration: good team player and experience collaborating with multiple internal stakeholders Communications: good verbal and written communication skills to partner with the executive team Multi-task: forward-thinking, proactive, driven, and resourceful team player who is also able to work independently under high-pressure situations. Meticulous: the ability to interpret complex situations/documents, follow-through, and attention to detail Integrity: high level of integrity and dependability as we manage staff information in HR Problem-solving: ability to make sound judgments and provide workable recommendations in a dynamic environment Passion: to build a great place to work, identifying opportunities for continuous improvement, providing recommendations on suggested approaches, and support the well-being of our employees through having a customer-centered mindset Tech savviness: to suggest and implement solutions and platforms such as RPA that can be used to improve processes and employee events
Tell employers what skills you have
written communication skills
Attention to Detail
Able To Work Independently