You will be responsible for the recruitment delivery, relationship management and annual budget of a team within a large client solution with multiple service lines and/or geographies. You will support the Senior Manager in driving the achievement of the business areas commercial and people strategy; managing their team to fulfil all contractually agreed quality thresholds, KPIs and client satisfaction targets. You will also manage any legislative change and account efficiency programmes.
You will spend approximately 70% of your time providing line management and inspirational leadership to the team, driving engagement, retention and wellbeing. You will role model the AMS behaviours, drive succession planning and team/leadership development. You will provide pastoral support and manage their teams performance through ongoing quality conversations to ensure efficient delivery, and an excellent client and candidate experience. Additional responsibilities include compliance & continuous improvement.
Lead on-site and virtual teams, unifying the team behind shared priorities of productivity, account profitability and customer satisfaction. Maintain regular communication with team members, including conducting ongoing performance and development conversations and virtual team collaboration sessions
Determine and manage optimal resource allocation to support the talent strategy of the business area
Build strong and influential trusted partner relationships with senior client stakeholders to develop and maintain business plans, recruitment plans and organisational structures
Lead team in the delivery against targets, budget and SLAs. Provide oversight of requisitions managed by recruiters to ensure they are meeting the contractually agreed service standards. Work closely with the Performance Management CoE to monitor the teams Key Performance Indicators and forecasts. Identify trends and issues, and influence delivery strategy using data-led insights
Manage the scope, governance and compliance of the contract through team activity. Identify and tackle scope creep
Skills & Experience
Please Note-Singapore CEI certification is required. If you dont have this accreditation we will prioritize you obtaining this before going onto client site.
What youll get in return:
Besides a full benefits package and the opportunity to work with an amazing team? At AMS, youll work as part of a client solution in a role that integrates with our other practice areas to deliver remarkable results. Youll be part of a team with global capabilities, setting a new direction as we creatively solve our clients most pressing talent-related challenges. You can innovate, be bold, and help us transform our clients operations.
If this sounds like you and youre inspired by the opportunity of joining a truly global business which is unique, credible and growing and possess the skills and experience required, please click the Apply button.
We are an equal opportunity employer who stands by our Diversity commitment. We encourage applications from all candidates and do not discriminate against race, religion, national origin, gender, physical or mental disability, or age.