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HR Operations Director, China & Hong Kong

Job Title: HR Operations Director, China & Hong Kong
Location: Shanghai
Reference: 8004ED08CC20EC5B
Job Published: June 14, 2019 13:33

Job Description

Your Responsibilities :
In this critical role based in Shanghai, you will lead a team of 25 people (located in SH, BJ, TJ & HK) to ensure that
GSK HR Operations move like a well oiled machine to support the strategy and growth of the Greater China
regions 3 businesses (Pharmaceutical, Consumer Healthcare, and Vaccines). This role will support 6200+
employees across China and Hong Kong, from commercial, operational, as well as manufacturing positions, across
5-6 legal entities.
You will report to the Country Head of HR for GSK Greater China, also based in Shanghai, mainland China.
In this role, you will:
- Capture all Tier 0 & 1 HR services for all of businesses in China & Hong Kong
- Lead HR tier 1 service team, payroll and HRIS, additionally cover ER as well
- Lead HR Services activities:
o To provide employee life cycle supports like onboarding, exit etc.
o To ensure data maintained in Workday timely and accurately
o To be responsible for supporting on employee queries through Remedy (ticket system), HR public
mailbox and hotline
o To be the advisory for all people management processes
o To support business ad-hoc projects like new entity setup, employee transition, organization
restructure and redundancy etc.
o To manage employees pfile
o To provide administration of employee benefits like annual medical check, Joy for life benefits,
annual flu infection etc.
- HRIS & Project
o Be responsible for the updates on standard working instruction (for both HR & Customers) and
rules of data & system maintenance
o Work closely with global IT Workday Service team to support WD change requirements and mass
data upload required by local HR team
o Provide standard dashboards and/or statistics to HR council on monthly basis, including set of HC
reports, HR&WD SPM tracking reports and Remedy ticket analysis etc.
o Support ad-hoc projects/data integrations
o Be responsible for coordination of HR vendor management internally
o Support some HR internal ad-hoc reports for those who have no access of Workday
- Employee Relation
o Be owner of Disciplinary Policy and Employee Handbook to be in charge of review and publish
o Work closely with Compliance to judge and consider the violation cases, set up the procedure and
guide operation team on execution
o Centrally monitor the progress of arbitration cases and coordinate the consultation from external
legal firms
o To be the internal consultant to provide the suggestions on handling individual ER cases
o Be responsible for supporting ER related projects
o Be in charge of HR investigation cases assigned by global.
- Payroll
o Be responsible for monthly payroll calculation and pay out for all GSK China legal entities.
o Be responsible for calculation & inform the vendors on the contribution of SI&HF and also IIT
contribution on behalf of China employees.
o Work with Finance to ensure payroll data transfer to GL smoothly and correctly on monthly basis.
o Work with the vendor to ensure supplementary insurances run smoothly for China employees
o Be in charge of the payment to vendor for agency workers
o Provide regular statistic reports to local bureaus and also ad-hoc cost analysis report
- HK daily operation and payroll
o Provide similar HR services in China
o Ensure HK statutory benefits e.g. MPF & OSRO and tax contributed on timely basis
o Work closely with HK payroll vendor to ensure payroll run smoothly and deliver on time
o Support some supplementary benefit program implemented in HK
- Vendor management and payment
o To participate vendor selection and bidding process together with Procurement team according to
GSK TPO process to ensure proper vendors are selected
o Monitoring and tracking vendor services and deal with them to solve issues raised by employees
o Ensure vendor payment is validated and paid on timely basis

Why You?
Basic qualifications:
At least bachelor degree, MBA of management or Human Resources is preferred

Preferred qualifications:
- At least 5-8 experiences as a manager to lead a certain size of team in HR, 3-5 years on the position of HR
shared service team, MNC background is preferred.
- Strong leadership and high integrity to maintain certain level of confidence as well as motivation for team
- Be familiar with Chinese Labor Law and Labor Contract Law, experiences to handle redundancy,
separation and M&A project is preferred
- Have good sense and knowledge to drive process change and improvement
- Project management, facilitation skill are highly recommended
- Be good at time management and planning.
- Good interpersonal and influences skill
- Be strong on the systematical and data analytical thinking, some background/experience with HR system
implementation (e.g. Workday) is preferred
- Good verbal and writing communication in both Chinese and English are required.

Why GSK? :
What We Can Offer You
Our commitment to our employees is to provide a safe and inclusive workplace where everyone feels engaged,
supported, and knows their work makes an important contribution to meet global health challenges. We strive to be
a modern employer where our workforce is reflective of the diversity in our markets. GSKs Inclusion and Diversity
initiatives are grounded in our value of respect and we are continuously working to eliminate any conscious and
unconscious bias in our process.
GSKs dedication to the wellbeing of our employees is reflected in the benefits we offer; including healthcare for
yourself and dependents, performance related bonus, long term incentives and a host of other flexible offerings you
can tailor to your own preferences. We also offer a range of employee health and wellbeing programs including our
truly unique Partnership for Prevention program, a global commitment by GSK to provide all employees with up to
40 preventative healthcare services bringing to life our mission to: do more, feel better and live longer.
Our Company
GlaxoSmithKline (GSK) is a science-led global healthcare company with a special purpose: to help people do more,
feel better, live longer. We have three global businesses that research, develop and manufacture innovative
pharmaceutical medicines, vaccines and consumer healthcare products. Our goal is to be one of the worlds most
innovative, best performing and trusted healthcare companies.
We are proud of the difference we make. GSK has ranked 1st in the Access to Medicines Index all five times since
its launch in 2008 and FORTUNE Magazine ranked us #1 on its Change the World list which recognises companies
that have made significant progress in sustainable, scalable approaches to addressing societal problems as part of
their company strategy.
GSK has been present in Asia for over 50 years and our commitment to the region is strengthened by the
establishment of our purpose-built headquarters for Asia. Situated in Singapore, GSK Asia House is a further step in
our long-standing strategy to grow and diversify our company - emphasizing the globally balanced business we have
built over the years. To better support Asia, we focus on developing talent to improve our ability to make the right
decisions for healthcare professionals, patients and consumers across the region.

Contact information:
You may apply for this position online by selecting the Apply now button.

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