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Employee Relations Personal Conduct & Investigations Senior Manager, Asia Pacific - Human Resou

Job Title: Employee Relations Personal Conduct & Investigations Senior Manager, Asia Pacific - Human Resou
Location: Hong Kong
Reference: 63871F984749B07C
Job Published: July 14, 2019 13:52

Job Description


Some careers have more impact than others.

If youre looking for a career where you can make a real impression, join HSBC and discover how valued youll be.

Human Resources leads the implementation of the Groups people strategy in line with business objectives. It facilitates talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement.

We are currently seeking a high caliber professional to join our team as Employee Relations Personal Conduct & Investigations Senior Manager, Asia Pacific .

Principal responsibilities

  • Support the Personal Conduct and Investigations agenda across Asia Pacific (ASP). The role will support the ASP Regional Head of Employee Relations & Policy and the Global Employee Relations & Policy team to deliver a fair, consistent and transparent approach to people but one that also helps to drive performance and success for the HSBC Group.

  • Responsible for managing complex HR investigations across aspects such as: serious policy and conduct breaches, potential for negative reputational impact; potential legal or regulatory concern; allegations or incidents involving multiple jurisdictions; potential or actual negative media comment; and potential Region or Group-wide implications.

  • Build strong relationships with other investigatory teams in Legal, Financial Crime Threat Mitigation and Regulatory Compliance. Work closely with other investigative functions to enhance and embed HR and HSBC investigations process.

  • Support the ASP Regional Head of Employee Relations & Policy to embed the Group ER framework for managing internal investigations across the HR function. The role holder will be responsible for delivering training for HR investigators to embed a minimum standard and ensuring that investigatory best practice is shared across the Region.

  • Provide coaching and guidance to ER/HR colleagues regarding investigation protocols and best practices to ensure consistent standards are adopted across the region. Enhance guidance and collateral for HR investigators

  • Perform the role of Regional HR Whistleblowing Lead acting as champion for the HSBC Confidential process for their region and be the main interface with the Whistleblowing & Oversight Team/Group ER team regarding escalations and case allocation. Provide guidance to countries on the HR HSBC Confidential process and necessary governance. Implement monitoring and controls to ensure adherence to SLAs and reporting on any aged cases.

  • Responsible for conducting analysis of themes from HR investigations in order to propose/embed process and capability improvements and design appropriate interventions



  • Extensive employee relations / complex case management / complex investigations experience in financial services institutions or large MNC

  • Good leadership skills with strong ability to prioritise and manage changing deadlines

  • Effective communication and inter-personal skills

  • Excellent lateral thinking / problem solving skills

  • Strong stakeholder management skills

  • Significant experience in conducting complex internal investigations with a high degree of sensitivity is mandatory

  • Regional or global experience is preferred

  • Good knowledge and experience of financial services desirable

  • Corporate experience and regulatory/ government experience an advantage, but not essential

  • Knowledge of the HSBC Group corporate structures, its business and personnel and a clear understanding of HSBCs corporate culture is preferred

  • CIPD qualified or equivalent experience or qualified lawyer

Youll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Job Field

: Human Resources