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Assistant HR Manager

Job Title: Assistant HR Manager
Location: Singapore
Reference: C5D32278B94EB9A3
Job Published: January 06, 2022 03:53

Job Description

Roles & Responsibilities

Job Responsibilities:

Key HR Operational Scopes:

Lead and manage the shared services team which comprise of the following functions: Recruit & Talent Ops, Learning & Event Ops, HR BP Ops, General Admin & Benefits and Payroll Ops.

Support and play advisory function to team for daily operational challenges

Bridging team and stakeholders by addressing queries, demands and other issues.

Engage in resource management and planning to deliver task and request within stipulated deadlines

Monitor pending task and ensure delivery is within set KPIs and SLAs

Handle yearly HR exercises such as leave administration, insurance renewals, ITQ submissions, Corporate Passes and keep a good tracking on annual calendar of required activities

Follow up and gain consensus from stakeholders for cases with exceptional handling

System Support:

Analyse issues raised due to Workday and provide solutions to team and stakeholders

Raise Incident Reports and Service Requests and follow up closely the issues

Highlight need for change request for system with the aim to improve Workday performance for the organization.

Administer approvals for contracts, compensation changes, letter of offers in the system on daily basis

Key project lead on system upgrades and change process, including data cleanse exercise, providing feedbacks and involvement in UAT.

KPI and Process improvement:

Advise and respond to end users on organizational policy and procedures

Develop new SOPs due to new workflow and request

Seek out process improvements and ensure SOP are up to date

Work with stakeholders to provide operational workflow/requirements for new system launches or system changes

Job Requirements:

At least a degree holder, preferably with a Business degree

5 years experience in client management and Human Resource Management

Knowledge of SAP, Workday and other HR systems will be an added advantage

Independent, fast learner and a team player

At least 5 years of supervisory experience leading large teams and complex workflows

Excellent written and spoken communication

Preferable to have experience in Shared Services

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to for immediate processing.

(EA Reg No: 20C0312)

Tell employers what skills you have
Talent Management
Process Improvement
Employee Engagement
HR Policies
Human Resource
Resource Management
Team Player
Employee Relations
Performance Management

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