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Assistant HR Director

Job Title: Assistant HR Director
Location: Singapore
Reference: 79DAAB258C72E8C3
Job Published: September 13, 2018 13:52

Job Description

Shangri-La Hotel, Singapore

Job Summary:

The Assistant HR Director shall be responsible for providing guidance and support for the accomplishment of Hotels and individual departments goals and objectives by recruiting, developing, motivating and maintaining a competent work force.

Key Areas:

  1. Contracting & Onboarding
  2. Colleagues Engagement
  3. Colleagues Welfare
  4. Staff Recognition, Motivational and Incentive schemes
  5. Communications
  6. Medical and Insurance Benefits Administration
  7. Industrial Relations
  8. Performance Appraisal
  9. Expatriate Relocations and Accommodation Administration
  10. Meeting
  11. Administration
  12. Filing and Record Keeping
  13. Environmental Concern
  14. Strategic focuses of Hotel
  15. Miscellaneous

Contracting and Onboarding

  • Prepare and ensure all new colleagues are warmly welcomed to Shangri-La Family

Colleagues Engagement

  • Conduct Colleagues Engagement survey and work with respective division heads to implement initiatives to enhance colleagues engagement

Staff Welfare

  • Maintains and enhances the staff welfare to ensure high morale amongst staff members

Staff Recognition, Motivational and Incentive Schemes

  • Implement staff motivation, recognition and incentive programmed for the Hotel
  • Administers the following schemes:


  • Maintains effective internal communication with Department heads, supervisors and all employees
  • Represents management in fostering beneficial communication with relevant external bodies

Medical and Insurance Benefits Administration

  • Administer all matters related to medical and insurance

Industrial Relations

  • Foster and enhances harmonious employee relations to increase efficiency and to boost staff morale.
  • Tours every department at least once a week
  • Counsels employees on a job-related issues and where necessary of a personal nature
  • Handle employee grievances and work with Division Heads on related issues
  • Conducts exit interviews for feedback for improvement.

Performance Appraisal

  • Co-ordinates the annual employee appraisal for process owners and management staff
  • communication of PDR goals for all staff

Expatriate Relocations and Accommodation Administration

  • Assist expatriate colleagues in their onboarding and departures procedures
  • Assist expatriate in sourcing for their accommodation.


  • Attends the following meetings:
  • Morning briefing conducted daily in the absence of the Area Director of Human Resources
  • Managers Meeting conducted monthly


  • Formulates and administer the human resources policy and procedures within the Hotel
  • Prepare budget for Capex, administrative, training, employee relations, welfare, staff development and enhancement of staff morale

Filing & Record Keeping

  • Supervises the proper maintenance of all employees files below the rank of Division Heads
  • To maintain up-to-date employee records in the HRIS system
  • Monitors all leave records of all employees to ensure that all leavers are promptly cleared.
  • Annual Leave
  • Sick Leave

Environmental Concerns

  • Environmental Awareness
  • Re-cycling

Strategic Focus of Hotel

  • Life and Fire Safety
  • Hygiene, Sanitation & Grooming
  • Courtesy and Attitude towards guests


  • Conducts day to day business and internal/external relations with the code of conduct in mind and on the basis of the Guiding Principles and in the spirit of a Heartwarming Family.
  • Carries out other special projects/tasks assigned by supervisors

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