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Assistant Director, Shared Services HR Faculty

Job Title: Assistant Director, Shared Services HR Faculty
Location: Singapore
Industry:
HR
Reference: 7B442FCF16955C58
Job Published: January 06, 2022 04:12

Job Description

Service Deliverables

  • Leada team of specialists to provide HR operational support to local Schools / Colleges (units) on Faculty Appointment, Reappointment, Performance Appraisal, Promotion, Tenure and Exit Management processes in the University.
  • Responsible for managing and mentoring executives in the team and is expected to be the subject matter expert for all Faculty Appointment, Promotion, Tenure, Appraisal and Exit Management processes.
  • Direct and supervise executives to ensure that tasks and inquiries are delivered with quality and completed on time to meet the service level agreements (SLA).
  • Oversee the standardisation of HR process deliverables for the Faculty staff and drive future improvements.

    • Relationship Management/Customer Relations

  • Build strong working relationships by understanding the working culture and dynamics of each local unit
  • Develop business relationships with CHRO and OHR to ensure the alignment of HR transactional services with NTU HR policy & strategic direction

    • Human Resource Management

  • Foster teamwork, improve service levels and build organisational culture by mentoring, coaching and guiding team members and identify their training needs and opportunities for development
  • Ensure alignment of the individuals objectives to the organisation objectives by setting performance targets for the team members
  • Conduct performance appraisal

    • Requirements

  • Familiar with the Employment Act and local immigration rules
  • Strong organizational and time management skills
  • Strong analytical and problem solving abilities
  • Experience in implementing continuous process improvement
  • Positive attitude with service oriented mind set
    • Hiring Institution: NTU

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