Foodpanda partners with Temasek Polytechnic and microlearning platform Gnowbe to launch eLearning portal for riders
Singapore– Foodpanda, the leading food delivery network in Singapore, today announced a partnership with one of Singapore's higher learning institutes, Temasek Polytechnic (TP), and Gnowbe, a mobile micro-learning platform, to launch an eLearning portal catered to FoodPanda’s community of delivery riders.
Through this portal, over 10,000 riders will be able to access onboarding materials, as well as complimentary courses related to customer service. Riders will also enjoy discounted rates on all other courses available on the platform, which spans a wide range of topics, including finance, digital skills, and personal branding.
With over 200 courses available, riders will be able to upskill and reskill themselves to better prepare them for future opportunities. The courses are also designed to adhere to the schedules of busy riders and are broken down into 15-minute bite-sized lessons. On average, each course consists of at least 10 lessons and typically takes about 2 to 5 hours to complete. All lessons are easily accessible anytime and anywhere through mobile phones via self-registered accounts that riders will need to create to access the portal.
Through the platform, riders will also be able to access exclusive content created by Temasek Polytechnic. Launching first is a series of learning modules covering essential customer services skills - allowing riders to arm themselves with useful know-how that enables them to constantly deliver exceptional customer service. Upon completion, riders will earn a certificate of completion from Temasek Polytechnic and Foodpanda.
“Our riders are an essential part of our delivery ecosystem, and it is important that we create a community where riders are given the opportunity and tools to grow themselves professionally. With this portal, riders can easily and conveniently upskill themselves in areas that they are most interested in, and arm themselves with the necessary skill sets to future-proof themselves,” said Lim Zheng Gang, head of logistics, foodpanda Singapore.